Go from basic to best for your home network!

on Wednesday, 06 April 2016. Posted in Knoxville Home Automation


"Network stability is the foundation for every smart home. It’s not just a nice to have, it’s a requirement." - Jamie Lee Corpuz, Marketing Communications Specialist with Pakedge

 Whether you spend a little or a ton on an AV system or a smart home system, its performance is only as good as the network it runs on. Would you buy a high performance Lamborghini sports car and fill it with unleaded regular gasoline? Of course not, but that is exactly what you do when you use the basic plain ol modem/router/wireless unit that your internet provider suplies you with.  Unfortunatly the only time you think about your network is when you lose connectivity, or when your system doesn’t work the way you thought it would. But this is exactly why the network matters. The more devices you connect, the smarter your home is, and the more important your network becomes.

If you’ve ever experienced lower than expected download speeds, poor quality video  streaming, your connected devices just don’t seem to work well, etc...then you’ve likely  experienced a network break down. Ironically, most people don’t realize it’s a network  issue, and they falsely blame the AV system or the device for the problem. An enterprise  grade network is the “secret” ingredient in pro AV and smart home installations.     


Here are the key reasons why: 

Designed for high performance. purpose built for performance. They use faster CPUs and memory to process more streams of high bandwidth traffic (including UHD/4K). You are sure to see and increase in speed, quality, and productivity of all of your devices, even if they are all running at once! In addition, they also offer seamless wireless coverage & advanced thermal management technologies keep the network equipment cool and running efficiently over its lifetime.

Your system, your way.  No two AV systems or smart homes are exactly alike. No one will have the same devices you do connected to the network in the same way, or operate in the same site conditions. Unlike consumer grade networks, enterprise class systems give you full control and allow your network to be fully customized for maximum performance. As your needs and network changes in the future, your network can be retuned and optimized. 

Scalable and future ready. Change is constant. Is your network ready for the future? How you use your network today is not the same as how you used your network five years ago, and it will not be the same five years from now. New devices, new applications, and new services are being developed and launched into the marketplace every day. Enterprise grade networks are built to scale and adapt to planned and unplanned traffic increases and applications.

Reliability. Consumer grade network equipment is designed around low price points to target the “good enough” mass-market customer. This is accomplished by restricting performance, limiting features, using lower grade components, and offering short warranties and limited tech support. In contrast, enterprise grade equipment uses higher-grade components with better manufacturing and performance to withstand heavy-duty conditions. They use higher-grade memory and CPUs, manufactured with the latest techniques. They provide firmware updates on a regular basis in order to address bug fixes and performance optimizations.

Pro-level support. Enterprise grade manufacturers employ a two level tech support model – tech support is provided to the end user through a local authorized reseller and distributor, who is trained and certified by the manufacturer, who knows your system, has installed it and can fix it right the first time. In turn, the manufacturer provides dedicated tech support to the authorized reseller and distributor, through its fully trained and experienced tech support staff. 

Lifetime value. Although enterprise grade equipment is initially more expensive than consumer grade equipment, it provides a much better value over the system’s lifetime, an overall lower total cost of ownership, and a better investment. It’s simple—it is more reliable and it lasts longer. They have longer warranties. It is scalable, expandable, and can be tuned/optimized to support your needs as your network expands. Many manufacturers offer free lifetime technical support and firmware updates so that your system is always supported.


Call iSS Today to get your Network Upgraded and Experience the BEST yourself! 

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Go Ahead! Make a Scene!

on Wednesday, 30 March 2016. Posted in Knoxville Home Automation

What is a Scene in home automation?


When most people first get their automation system, the installers keep asking what kind of “scenes” you want. & most people respond with a Blank stare & I had no idea what they were talking about. That is totally fine! We however, can pretty much guarantee that soon, they will become your best friend!

A “scene” in automation world is a combination of controlled events that are activated at the touch of a button, or if you choose to automate them you can set them to trigger based on a time of day or some other event, like the lights & music coming on shortly after you wake up! Pretty Nifty huh!

Here are some examples of some of our favorites:


This seems to be a favorite scene amoung a lot of people. Say you have three floors in your home, making the rounds to flip off all the lights can be a little pre-bedtime exercise you have probably grown to despise. Now all you have to do is pick up your smartphone or push one simple button by the bed and use it to put the house to bed. All the lights go off or you can have a few exceptions. Maybe leave the kids’ bathroom light on at about 15% so they can find their way in the middle of the night, or have the front exterior lights stay on until midnight. You can also have motion sensors set up, say in the kids’ rooms, the main hallway and the front entrance. Once you hit goodnight, you’ll get alerts on our phone if anyone is moving around – quite handy if you have little ones that tend to be midnight trouble-makers! The temperature drops to the mid-60’s so you don’t roast, and the security system arms and it’s off to a great worry free night of sleep! VIDEO HERE:http://ow.ly/108tQp


(DAY)When you push this button, every light in the house turns off. Even better, the temperature resets to 78 in the summer or 65 in the winter so youre not burning a bunch of energy heating or cooling the house when no-one is there. The security system arms. Also If your are like most people in this day & age, you have about a gazillion office computers, printers, etc. plugged into a power strip. They just sit there sucking power all day long while you are away. Not any more! Now that power strip turns off, so all of those devices are actually powered down while your are gone. Same thing with the coffee pot, flatiron, etc…things notoriously left on for hours at a time. Talk about energy saving! (Night) This leaves a few lights on inside and they’re actually programmed to mimic your actual behavior so it looks like someone is in the house – this is called “mockupancy.” It also sets the security system.


This scene is extremely fun! Create instant ambiance with the press of a button with lighting that illuminates key decorative elements and a customized playlist that starts up automatically. Someone drop in unexpectedly? No worries. Get notified when guests arrive by broadcasting a chime through the audio zone’s speakers where the party’s at. You can also Incorporate microphones into the whole-house audio system, so you can broadcast presentations throughout the entire home. Another Cool option...Use your iPad to tell the refrigerator when you’re out of ice, so it can ramp up production!

So many options! Go Ahead, Make a Scene... Its That Simple! CALL TODAY!

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Get Amped Up!

on Thursday, 24 March 2016. Posted in Knoxville Audio, Home Theater, Knoxville Home Audio

Meet the Sonamp DSP Amplifier!



If you want your sound systems to sound great no matter what type of space it is in, this amp is deifinitely the way to go! Heres why:

The new line of DSP amplifiers feature SONARC (Sonance Advanced Room Correction), which offers hundreds of presets designed specifically for Sonance speakers! They make it very easy to access with simple pull down menus. The presets enable effortless DSP without the need for additional hardware, software, and more importantly time. Additionally, should there be a need for further customization, SONARC provides options for that as well! 


Sometime Less can give you MORE!

DSP amplifiers are engineered to be smaller yet more powerful than ever before! The resulting power density allows for 130W or 150W in a mere 1U rack space while maintaining an industry-leading 93% energy efficiency.

Ready for the Future!

Every DSP amplifier is capable of handling a full 4608 Kbps of audio data. Most amplifiers have processing limitations that constrain the audio output, and limit the maximum amount to only 1411 Kbps. This compromises the quality of the listening experience. Why would you want that? The new line of Sonamp DSP amplifiers enables listeners to enjoy the full clarity and output of whatever audio passes through, from MP3 to full High Resolution Audio. Sonamp prepares your audio system for what’s next! And let's face it, with the ever changing and upgrading technology pace these day, this is a GREAT thing to have!


Amazing Audio Anywhere, More for Less, & Future Ready.... Whats left to say? Call Today & Get yours!

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Catch the Home Runs & Slam Dunks in Style this Season!

on Thursday, 17 March 2016. Posted in Knoxville Outdoor Technology, Knoxville Flat Screen TVs, Home Theater

TVs & Projectors & Theaters Oh MY! Time to Upgrade!


Are you a Big Sports fan? Let's see, with March Madness starting today, NBA Play offs April 16th and the & MLB starting April 3rd I can't think of a better time for a TV, Projector or Home Theater Upgrade! Every year sees new models that are bigger, better, with more features and lower pries. When is that point where the performance difference of a new device is worth the hassle and the cost?

What to look at when upgrading:  

 The easiest way to start is by comparing how much better the newer models are  compared to your current model. You will want to compare things like picture quality, LED/LCD vs OLED, if you would like 4K or even 8K now adays and size. 

 Another thing you might like to consider for upgrading would be 3D  or Features/Internet streaming. A lot of TVs now offer built in streaming options for movies, gams & music which is a very fun and convienient option to have! 

When considering a new projector or projection screen most of the same things apply as far as what to consider, especially picture quality and size. Some of the new screen are INCREDIBLE as far as the vibrant color and large sizes and even in a lighted area they can be as vibrant as a TV! Unlike TVs, which have only improved slightly in the past few years, projectors have gotten significantly better.  

 Another wonderful upgrade or add on to consider would be outdoor entertainment. Yes now you can take the party outside and watch your favorite sporting event in the comfort of your own backyard!

Companies like SEURA & SunbriteTV have many different size options that offer impecable picture quality for all outdoors weather & conditions including direct sunlight! There are even companies like Camp Chef that off outdoor projection screens! The ultimate in portable screens. It features a huge silver screen made of durable Oxford nylon reflective material for quality high-resolution picture and enriched colors. Perfect for movies, business seminars, and sporting events. 

Ready to get started? Give us a call today & let us help make what can be a confusing decision become and AWESOME & rewarding experience! 

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